When the Rolling Stones sang, “I can’t get no satisfaction” they had never met the Customer Support team at Grockit. In an effort to provide world class customer support to our customers, we’ve added the Get Satisfaction feedback widget to Grockit. There is a new HELP button at the top of grockit.com which links to the widget. When you click HELP the widget prompts you to leave feedback in four different ways. You can leave an idea, ask a question, report a problem or give praise. Your feedback will be posted to Grockit’s knowledge base where other users can leave feedback and search similar problems. If you don’t want your feedback to be public, you can simply click “Post Privately” and it will be emailed to the Customer Support team. If you are a registered Grockit user you can leave feedback instantly. If you dont have an account with Grockit, you will be required to create a Get Satisfaction account before you can post your feedback.   Want to see some feedback that other customers have left?  Click here to go to our knowledge base page.